Privacy Policy
Last Updated: June 2026
Portiva ("Portiva", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website, applications, and services.
1Information We Collect
We may collect the following types of information:
Account Information
When you create an account, we may collect name, email address, and account preferences.
Portfolio Information
Wallet addresses you voluntarily provide, portfolio holdings and watchlists, and investment preferences and onboarding responses.
Usage Data
Device information, browser type, IP address, pages visited, session activity, and feature usage analytics.
Important Notice
Portiva does not collect, request, store, or have access to private keys, seed phrases, or wallet passwords. Never share your private keys or seed phrases with anyone.
2How We Use Your Information
We use collected information to:
- Provide and operate the Portiva platform
- Personalize your learning and research experience
- Deliver AI-powered insights and recommendations
- Improve platform functionality and user experience
- Respond to support requests
- Send service-related communications
- Maintain platform security and prevent abuse
- Comply with legal obligations
We do not sell your personal information to third parties.
5Data Security
We take reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no internet-based service can guarantee absolute security.
6Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain accounts
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
Users may request account deletion at any time.
7Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request a copy of your stored information
To exercise any of these rights, please contact us using the information below.
8Third-Party Services
Portiva may contain links to third-party websites, exchanges, wallets, or external services. We are not responsible for the privacy practices or content of third-party services. Users should review the privacy policies of any external platforms they use.
9Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised "Last Updated" date. Continued use of the platform after changes become effective constitutes acceptance of the updated Privacy Policy.
10Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
We will make reasonable efforts to respond to privacy-related requests in a timely manner.